Right on time and very efficient. Repair done perfectly
5/26/2018
Carolyn R. VERIFIED CUSTOMER
Thanks, didn’t take long at all. I thought I would get warranty paperwork.
5/26/2018
Daniel D. VERIFIED CUSTOMER
Great service
5/26/2018
Peter R. VERIFIED CUSTOMER
Not sure where the breakdown in communications between progressive sending you the ok to proceed and you ordering the glass. I’m submitting the fact that you found a piece of glass within 20 minutes of our second time conference call to the church to list as a miracle. Installer was awesome!!!!! Your centralized directives and coordination out of MN ****!
5/26/2018
Susan M. VERIFIED CUSTOMER
The whole process from start to finish was very easy and at the same time very professional. The window looks great- thanks!
5/26/2018
Kerry C. VERIFIED CUSTOMER
your service person was friendly, took the time to explain things to me and did a nice job avoiding broken glass in or out of the car.
5/25/2018
Dennis S. VERIFIED CUSTOMER
Scott was excellent & and finished replacing the winshield in less time than he state when I first met Scott.
Great job!
5/25/2018
Rich A. VERIFIED CUSTOMER
Scott was terrific...very personable and professional
5/25/2018
Marc M. VERIFIED CUSTOMER
A very minor issue. I expected a call telling me the tech would be arriving in x minutes. I was about to step in the shower when I got a call that he had arrived. Even a couple minutes' notice would be helpful.
Having said that, your tech was great. He patiently answered my questions even though he's likely answered them hundreds of times. If only I could get that level of service when I walk into the stores where I shop.
5/25/2018
Mike S. VERIFIED CUSTOMER
Called ahead in morning with time frame and then called 15 minutes before arrival. Appreciate the advance notice.
5/25/2018
Daniel B. VERIFIED CUSTOMER
Great job.
5/25/2018
Tina W. VERIFIED CUSTOMER
Did a great job friendly and professional
5/24/2018
Caroline S. VERIFIED CUSTOMER
excellent service
5/24/2018
Nicholas M. VERIFIED CUSTOMER
Excellent phone service when scheduling the appointment. Woman who answered the phone was very pleasant and helpful. Technician was also very professional and pleasant. He provided two calls to give me updates on timing of his arrival, today. I’m very pleased with ABRA’s service.
5/24/2018
Jenilee V. VERIFIED CUSTOMER
A 5-hour window in which the worker would arrive is already a ridiculously long gap... but then he showed up 30 minutes AFTER that 5 hour window. The glass is fixed and that is fine... but I would not recommend this company to others, especially those who have busy schedules.
5/23/2018
Jacquie B. VERIFIED CUSTOMER
Your installer did a great repair
5/22/2018
Danny F. VERIFIED CUSTOMER
Change your phone number. I’m waiting all morning for your installer to show up.. I get a call from another state. Which I perceive as a solicitor.. and I don’t answer. Your installer never shows up. 8:00 a.m. to 1:00p.m. In the future please tell all . Anyone that contacts your business. That they will receive a phone call from another state. HELL! I live down the the street from your Oconomowoc location. Communication I believe is what You need to practice on.
5/22/2018
Laurie S. VERIFIED CUSTOMER
Great job no issue
5/21/2018
Kurt S. VERIFIED CUSTOMER
Good communications, repairman friendly and business- like.
5/20/2018
Paula M. VERIFIED CUSTOMER
Was a little upset that we made a trip to have the window fixed and had to reschedule due to the glass was damaged in shipping, but was happy with having it done at my house the next day. Service technician was friendly and very helpful.