Your representatives in the field did a professional job ,but your office staff dropped the ball. ????????
6/30/2017
Mark G. VERIFIED CUSTOMER
The tech did a great job intstalling the glass. The only thing I did not like was when I got an e-mail saying that they were on their way at 11:40 AM and then was told when I called at 1:10 PM that other jobs had been added before me. Once I was told that I was next, I should have been next.
6/29/2017
Sandra H. VERIFIED CUSTOMER
It is impossible to speak to anyone at the local facility. You would appear to be concerned about customer satisfaction if you published your phone number instead of sending all calls to a central answering service.
6/29/2017
Raymond B. VERIFIED CUSTOMER
The replacement was good. The guy was nice and personable, efficient and finished quicker that I expected
6/29/2017
Chou V. VERIFIED CUSTOMER
Great job
6/29/2017
Joan S. VERIFIED CUSTOMER
Your technician was polite, friendly, and professional. He arrived and completed the work in the time frame promised. I have had no experience with this type of repair, but it looks good to me. Thank you.
6/28/2017
Sara A. VERIFIED CUSTOMER
Everything was outstanding.
6/28/2017
Gabriel D. VERIFIED CUSTOMER
Glass work was done amazing and my windshield looks brand new
6/28/2017
Robert J. VERIFIED CUSTOMER
Thank you
6/28/2017
Lisa W. VERIFIED CUSTOMER
Looks good, thanks!
6/28/2017
Brent N. VERIFIED CUSTOMER
Very poor customer service prior to the installation. I never received ANY updates on my case status without calling the toll free number, despite promises made to the contrary. Don't bother calling me, I made my comments to one of your reps already.
6/27/2017
Arturo G. VERIFIED CUSTOMER
Window is not centered and there is a big gap. I think it should be redone. Call me at ****-****-xxxx
Arturo G
6/27/2017
Nancy W. VERIFIED CUSTOMER
Every contact was professional and friendly. Text messages as reminders were s good idea.
6/27/2017
Shanna F. VERIFIED CUSTOMER
I got my window replaced and now the window is off track :/
6/25/2017
Richard O. VERIFIED CUSTOMER
yss. done timely. frame. he called let me about what time he would be here. was on time. done. great. job. took. all. bad window with. and made sure all. parts were back on the car
6/24/2017
Aaron K. VERIFIED CUSTOMER
Scott was a great tech. He was friendly and down to earth and we chatted the whole time he was working. He talked me through exactly what he was going to do. I will recommend ABBA to everyone!
6/24/2017
Dean P. VERIFIED CUSTOMER
Great job on a very odd/unique case. My care does not have rain sense but for some reason ford gave it a rainsense windshield with sensor even though it was not cabled in. They did a great job figuring this out and getting me the correct windshield. Highly recommend once the solution was figured out
6/24/2017
Marilyn C. VERIFIED CUSTOMER
The repair guy was very polite and professional. Very satisfied with the repair.
6/23/2017
Shannon C. VERIFIED CUSTOMER
Thank you
6/22/2017
Angela A. VERIFIED CUSTOMER
Two cancellations in a row due to wrong windshield being brought at installation