The tech was very professional and nice he did a excellent job
6/5/2018
Monita C. VERIFIED CUSTOMER
I received attentive and excellent customer service from Jim yesterday. Jim, thank you.
6/1/2018
Tom K. VERIFIED CUSTOMER
Our service rep, Alberto, could not have been better for my vehicle. If he gets graded on this, please pass that onto him. However, from an administrative side, I am disappointed. I paid extra with you to go through your company, being told that my car would be completed when quoted. However, when Alberto arrived, the wrong window was loaded and couldn’t complete his job the day I was told. Here I am paying for for convenience and that didn’t happen. In the future, please have someone ensure that the correct window is ordered and loaded on the truck.
5/31/2018
William B. VERIFIED CUSTOMER
I can not say enough about your crew of people.
5/31/2018
Carrie D. VERIFIED CUSTOMER
I loved how easy it was to schedule the glass work and how flexible your people were about my changing the location for the work to be done at. Of course also huge that you came to me.
5/30/2018
Andrew D. VERIFIED CUSTOMER
The technician was great and did a great job. However, your call center told me they set an appointment up for last Friday and they did not. I waited all day for a tech to arrive just to call again and get told that there was a mistake and the appointment was not made. This was unacceptable.
5/30/2018
Patrick A. VERIFIED CUSTOMER
Very professional and social technician. Got the job done in a timely manner and was pleasant to talk to.
5/26/2018
Marie P. VERIFIED CUSTOMER
Mike who took care of us was awesome.
5/26/2018
Tracy S. VERIFIED CUSTOMER
Very professional and easy to work with.
5/26/2018
J VERIFIED CUSTOMER
It was very good. Very prompt thank you
5/23/2018
Don B. VERIFIED CUSTOMER
He was very courteous and friendly I would absolutely use ABRA again
5/23/2018
Andrew A. VERIFIED CUSTOMER
Mike called me in the morning to give me an ETA and called again when he was on his way. Very responsive and polite, and did a great job overall.
5/22/2018
Kathryn B. VERIFIED CUSTOMER
Great except the time frame given was between
1:00-2:00 pm. Delayed til 5:45 pm
The technician was professional, great
work, and apologetic for delay.
Everything was good except for the
very long wait.
5/22/2018
Mark B. VERIFIED CUSTOMER
Original windshield had a defect. Rep tried to up sell me to a “better’ windshield. Defect caused a further delay. I’m not 100!certain but I think the replacement has a defect as well
5/21/2018
Anthony E. VERIFIED CUSTOMER
Excellent service. Jose was great and very professional! As a State Farm employee, it’s good to know that when we refer our customers to you.. they are truly getting top notch service
5/19/2018
Mary H. VERIFIED CUSTOMER
Very helpful and nice associate
5/19/2018
Tara V. VERIFIED CUSTOMER
Alberto was friendly and did a great job
5/18/2018
Jan C. VERIFIED CUSTOMER
Professional service. So far very satisfied
5/18/2018
Bruce S. VERIFIED CUSTOMER
On time good service
5/16/2018
Martha C. VERIFIED CUSTOMER
The windshield is about 1/4 inch too low in the frame. There is a gap which will collect water when it rains.
My husband said he can fill it with something to fill the gap.